"Implementing EHR in a busy practice can be quite intimidating. With HCS guiding the way, our conversion to a paperless office has been a breeze. We credit them for helping us simplify our daily operations, and thank them for showing us that, with the right people, the process doesn't have to be daunting at all."
Bebe Foster , Office Manager, Arthritis & Osteoporosis of East Texas
Dianne Walker, HCS Vice President and founder, heads up the technical support team whose average tenure with HCS exceeds nine years. Dianne's staff manages Aprima installations, training, and support for both HCS billing clients, as well as, other practices who purchase Aprima from HCS.
Many of our Aprima practices are second generation HCS clients who previously purchased GE Centricity from us. In addition to providing support to over thirty Aprima clients, the HCS technical team continues to support a number of GE Centricity practices who use HCS for their accounts receivable management.
Shannon Durham, the voice most recognized at HCS, after a short career as a jeweler has been in the health care industry for more than fifteen years. She has experience in billing, technical support, and software training. Shannon was Health Care Strategies first employee in August 1996 and is currently the Senior Medical Software Trainer.
Brandon Walker, an employee of HCS for the past eight years, has ten years experience as a Network Engineer. The voice clients most want to hear when they have a serious problem, Mr. Walker has a BBA in Computer Information Systems from Stephen F. Austin University and is Crystal Reports Certified and Microsoft Certified.
Dick White has been a member of the technical support team of HCS since 1997, but is the voice clients are least likely to hear. Mr. White is responsible for data base conversions and special reports as well as writing and maintaining HCS training and compliance documents. Mr White holds both Bachelor and Master of Science degrees from Texas A&M University at Commerce. Prior to joining HCS. Mr. White was the vice president for development at Navarro College, where he managed a complete overhaul of the college's IT department.
